I love the expensive floor fans that I purchased over ten years ago from Restoration Hardware and I would like to take good care of them. The RH store near me has closed. When I called or information about where to take the fans for service, they refused to give...Read more
i purchased thousands of dollars worth of the outdoor Antibes furniture and within one year every piece was peeling. It looks awful. REstoraton Hardware (Richmond VA) told me at the time they hadn't had any similar complaints. I then happened to visit the outlet...Read more
One of their locations were closing their doors and we purchased the French Casement Bookcase at 60% off and we're very excited. We knew it was a floor model but it was in excellent shape with all the shelves on it and all. We paid an extra $95.00 to have it...Read more
Ordered 9000.00 in furniture in September was told it would arrive in 4-6 weeks. I called and I was told it would arrive separately because they where having problems with chairs I said fine I would take the bulk of the order and wait for chairs. Its now Thanksgiving...Read more
TERRIBLE customer service and shipping ability. I ordered a bed that was not back ordered and was set to ship on time (30-45 days). Once the delivery date passed, i called customer service to learn that it was another month delayed (and by the way, they were sorry no...Read more
I purchase two bedrooms from Restoration Hardware during their 'Friends and Family' event. The 20% off really just covered the tax and shipping [which is 10%+ of your order], so the cost was still substantial. The furniture was delivered to the wrong address. I had...Read more
Restoration Hardware - Horrible Delivering What You Buy. 8:29pm If you're ever in the market for some furniture, don't order it from Restoration Hardware. They have a PLAGUE of incompetence running rampant in their logistics operation. I thought maybe we ran...Read more
Do you have something to say about Restoration Hardware? What happened? What can we help you with?