
Restoration Hardware
Reviews and Complaints
Restoration Hardware Reviews
Delay on receiving furniture
User's recommendation: Don’t buy!
- Beautiful products
- Will not deliver
Don't shop RH,,shoddy products

- Customer service
- In-store staff
- Did not seem to care
- Wherehouse customer response
Leather sofa less than 2 years old coming apart
- No pros
- Poor quality
"an unfriendly rep who proceeded to tell me that the damage in the photos I sent was 'customer inflicted'." Because those circles in the photos were clearly caused by glasses not being placed on coasters. Meaning that whoever in your family put those glasses down inflicted that damage.
It even tells you in the product details the wood is unfinished. Why would you put glasses with no coasters down on unfinished wood?
- Design is beautiful
- Refund and replace policy
- Support
Inferior quality
TORTURING ANIMALS??
- Cruelty to animals
Unethical business conduct and terrible supply chain management
- Beautiful design
- Delivery service
- Telephone customer service
- Did not seem to care
- Quality
Companies Similar to Restoration Hardware
Well I'll never go there again. I don't like the way that sounds.
Besides, how much taupe on taupe can you stand?
It's as though they are perpetrating a great hoax on us all. Elegance does not limit itself to a single palate.
- Terrible customer service
DO NOT buy @ Restoration Hardware - They will rip you off
Restoration Hardware Customer Care Review from Auburn, California
Hence why the curtains were sold in an outlet store, because they were defective. That's why they are Final Sale in an outlet store and cannot be returned, because they are items with defects and sold as is.
that's interesting I just had one of the leg snap off of my chairs...not some sort of glued even sure if its real wood...I think it looks like some sort of glued composite
Nightmare company! Three month ordeal that is still not resolved.
- Beautiful design
Damaged and missing furniture
- Order pushed 5 times
- Telephone customer service
- Quality
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Agree 100%. I’d buy from IKEA before RH