Bought a $2000 dining table and after four years and one move the mechanics to take it apart to allow it out the door busted.Called RH and they had no idea anything about the furniture they are even selling!
It took 4 days and an email for them to send the mechanics of it and ... Oh wait nope they still haven't sent it two weeks later.
Asked if I could get a partial refund and they are unsympathetic and condescending.
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