Product: Restoration Hardware Shipping Service Clear all filters (0 of 18 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Restoration Hardware Shipping Service Review

Awful experience- Missing items from order Multiple items shipped damaged Still waiting on some items. Quality not what the pictures look like. Very disappointed
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Restoration Hardware Shipping Service
#993108
Reply to reviews
I was excited to finally find bedding and some other items for my baby's nursery.I had my shower and one of my friends tried shipping a gift but it failed to arrive because of some issues. She then cancelled it and bought me a gift card that was going to arrive BY...
Read more
Product
Restoration Hardware Shipping Service
#982572
Reply to reviews
We were told that dinning chairs we ordered were custom made and will be ready to be shipped by end of July. When we wanted to change the order 2 weeks after placing the order, the in-store sales rep informed us that products were ready to be shipped so couldn't make...
Read more
1.3
Product
Restoration Hardware Shipping Service
I liked
  • Beautiful design
I didn't like
  • Did not seem to care
  • Delivery service
  • Telephone customer service
#895375
Reply to reviews
I ordered 2 fur bean bags for my children as Christmas gifts in early Dec. on Dec 19th email confirmed shipping, however only one bean bag arrived on 22nd. I called RH to hear thar they cannot place the second bean bag and they will call me within 24 h. Never called....
Read more
Product
Restoration Hardware Shipping Service
#582097
Reply to reviews
I ordered a faux fur dog coat; size XS. There were no product measurements at all when I ordered it but it was the very smallest they offered so I took a chance. My mistake. After about 2 weeks with no product, I sent an email inquiry wondering where it was. I...
Read more
MattD78
MattD78

Restoration Hardware Faux Fur Pet VestExtra-Small: 8½"W x 9¾"LIt's right there in the product description. Not sure what more you need for an item description that you say is ...

2.7
Product
Restoration Hardware Shipping Service
#575184
Reply to reviews
I ordered a faux fur dog coat size extra small. I searched for product measurements before purchase and there were none so I took a chance. Extra small is typically very small and it was the smallest they had available. Two weeks later with no dog coat, I emailed...
Read more
MattD78
MattD78

Restoration Hardware Faux Fur Pet VestExtra-Small: 8½"W x 9¾"LIt's right there in the product description. So how you can say there were no product measurements I am unsure.

Product
Restoration Hardware Shipping Service
#575176
Reply to reviews
I live in Canada and purchased from the retail store locations in Toronto before. I had also spent considerable amount of money their website restorationhardware.com. This past order in October 2014 was for 2 velvet drapery panels, 4 Belgian linen panels and one custom...
Read more
Anonymous
CANUS***sumer

RH did not 'pocket the difference'. They are a U.S. based company and therefore charged you in USD and refunded you in USD. As a Canadian purchaser of RH myself I can confirm ...

MattD78
MattD78

So the exchange rate changed and you expect money back for the difference when RH has NO CONTROL over the exchange rate? Let me ask you something, if the exchange rate went th...

2.0
Product
Restoration Hardware Shipping Service
#553275
Reply to reviews
ordered bathroom fixtures at a restoration hardware outlet , discussed order with sales rep and explained I would be away for a week and would not to be able to accept delivery until I returned - I was told "no problem , we can delay shipping , when do you want it?" I...
Read more
1.0
Product
Restoration Hardware Shipping Service
#527149
Reply to reviews
We ordered a 1920s Odeon rectangular chandelier a month ago. First, when we ordered the item there was a $125 delivery charge, which was fully explained. Less than a week later, I saw an additional charge on my credit card statement which they had charged (believe it...
Read more
Anonymous
Reading is fundamental

It's right there on the website, $149 furniture delivery plus $100 shipping surcharge.

Product
Restoration Hardware Shipping Service
#461253
Reply to reviews
I ordered 4 dining chairs in mid-November 2012. When I placed my order, Restoration Hardware required that I have them shipped to my house, as opposed to picking them up from the store. Since November 2012, I've suffered through SEVEN transactions and still only have...
Read more
Product
Restoration Hardware Shipping Service
#410118
Reply to reviews