The bed squeaks loudly whenever you roll over.It looks like there are notches for slats that would stabilize the bed but no slats were installed.
We sent photos to RH. They sent bed assembly instructions which showed the bed boards running horizontally rather than vertically (as on our bed). Obviously this was incorrect and would not work on our bed. Also, the center wooden pole which fits into slots at the headboard and the foot of the bed does not support anything.
RH refuses to send someone out to even look at the bed.We are very disappointed in their poor customer service.
More Review Details
|Value for money|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Style and Design|
What I liked
- Furniture and bed linens
- Beautiful design
What I disliked
- Did not seem to care
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