1.1K views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.5

The bed squeaks loudly whenever you roll over. It looks like there are notches for slats that would stabilize the bed but no slats were installed.

We sent photos to RH. They sent bed assembly instructions which showed the bed boards running horizontally rather than vertically (as on our bed). Obviously this was incorrect and would not work on our bed. Also, the center wooden pole which fits into slots at the headboard and the foot of the bed does not support anything.

RH refuses to send someone out to even look at the bed. We are very disappointed in their poor customer service.

Reason of review: Poor customer service.

Preferred solution: Add slats to the bed for support.

Restoration Hardware Pros: Furniture and bed linens, Beautiful design.

Restoration Hardware Cons: Quality, Did not seem to care.

Location: Saint Paul, Minnesota

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Restoration Hardware Reviews

  1. 26 reviews
  2. 24 reviews
  3. 12 reviews
  4. 5 reviews
  5. 2 reviews
Restoration Hardware reviews