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Contact Restoration Hardware Customer Service

How to Reach a Person at Restoration Hardware

Verified Contact Information

Toll-Free Number:

  • 1-800-762-1005
Call Now
Send Message

Customer Service:

  • 1-209-834-1044
    International
  • 1-833-784-1852
    Recall
  • 1-855-507-1495
    RH Credit Card
  • 1-888-889-4739
    RH Members Program

Business Customer Service:

  • 1-877-733-6200
    RH Trade

Legal:

  • 1-844-910-1289
    Privacy Inquiries

Accessibility:

accessibility@rh.com

Business Customer Service:

contractprojects@rh.com
RH Contract
trade@rh.com
RH Trade

Customer Service:

recall@rh.com
Recall
rhmembers@rh.com
RH Members Program
customerexperience@rh.com

Legal:

privacy@rh.com
Privacy Inquiries
dpo@rh.com

Media:

truthgroup@rh.com
Press Inquiries

Restoration Hardware Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Restoration Hardware Phone Number
1 (800) 762-1005
Average Hold Time
00:02:43
Average Calls duration
3 minutes
Most Popular Restoration Hardware Email Address
trade@rh.com
Restoration Hardware Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (32% reported full resolution)
View full overview

How to Contact Restoration Hardware Customer Service?

Restoration Hardware, an upscale American home-furnishings company, offers a plethora of Restoration Hardware contacts to help its customers. Should you have a general query about a new order, shipping, returns & exchanges, use the toll-free Restoration Hardware phone number at 1-800-762-1005. For those calling from within the US but trying an alternative number, a dedicated US-specific customer service contact can be dialed at 1-209-834-1044. If you’re calling from abroad, you can still reach Restoration Hardware customer service using their international number, 1-877-733-6200. Moreover, there’s a specialized line for the residents of Alabama, who can directly call 1-205-967-1901 for immediate assistance.

Restoration Hardware takes pride in a supportive customer service team that would happily assist you. Headquartered in the sunny state of California, you can find the Restoration Hardware corporate office located at 2900 North MacArthur Drive - Suite 100,
Tracy, California 95376, United States. Please note that visiting the restoration hardware corporate offices can be fruitful if you face an issue requiring a more in-depth discussion or a personal touch. However, if you prefer a written approach, sending them mail or correspondence with your detailed query or feedback might be a great idea.

Restoration Hardware offers several email addresses to serve its customers' varying needs. For general inquiries about furniture or home decor items you've purchased or are planning to buy, you can use the RH customer service email clientservices@rh.com. If you’re an interior designer or contractor associated with a project, your best way forward is to email them at contractprojects@rh.com. Likewise, if you’re a furniture or home goods supplier and have a trade-specific question, reach out to trade@rh.com. Moreover, it’s best to contact their legal desk at privacy@rh.com if you have any concerns about your privacy. Irrespective of the nature of your query, it’s always wise to double-check the email address on the Restoration Hardware website and ensure you’re emailing the correct department.

PissedConsumer Club

Contact Information

Restoration Hardware Website:

Restoration Hardware Help Center:

Corporate Office Address:

Restoration Hardware, Inc.
15 Koch Rd.
Corte Madera, California 94925
United States

Other Info (opening hours):

Customer Service Hours (PT):

Monday-Friday: 6:00am - 7:00pm

Saturday: 6:00am - 6:00pm

Sunday: 7:00am - 6:00pm


Mailing Address:

Attn: RH Privacy

2900 N. MacArthur Dr., Ste 100

Tracy, CA 95376

More contact details

Fax:

415-924-0428

How Customers Rate Restoration Hardware Support?

5.0 / 5
Good

Based on 277 calls to Restoration Hardware customer support through PissedConsumer.com and 1 survey response.

Total Calls
277
Avg Call Duration
03:14
Issues Resolved
32%

Why Customers Call Restoration Hardware?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 35%
  • Request for Information 19%
  • Shipping and Delivery 11%
  • Return/ Replace 11%
  • Product/ Service 10%
  • Payments and Charges 8%
  • Activation/ Cancellation 3%
  • Account 2%
  • Staff <1%
  • Cards <1%

Customer Inquiries & Issues

35%
  • "chairs fall apart"
  • "People team"
  • "Key plates to cover key hole in a restoration project"

Request for Information

19%
  • "Looking for a white Tony cap for the metal schoolhouse chair"
  • "Check on delivery"
  • "Question about cloud slipcovers"

Shipping and Delivery

11%
  • "Delivery"
  • "Delivery date"
  • "Order # 24855983 not received"

Return/ Replace

11%
  • "Trying to return a customer service call re what time my service will be today.I keep getting a company that sells medical devices."
  • "Exchange"
  • "Return of bedding"

Product/ Service

10%
  • "Problem with purchased item"
  • "fire pit not working"
  • "Complaint resolution"

Payments and Charges

8%
  • "A charge I did not make"
  • "Invoice"
  • "Issue with billing"

Activation/ Cancellation

3%
  • "Cancel subscription to yearly charge"
  • "Cancel mebwrahip"
  • "Cancel membership"

Account

2%
  • "Membership questions"
  • "To become a member"
  • "I need to see if My account is still active"

Staff

<1%
  • "Upset about customer service"

Cards

<1%
  • "Gift card"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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