
Restoration Hardware
Reviews and Complaints
Restoration Hardware Reviews
"an unfriendly rep who proceeded to tell me that the damage in the photos I sent was 'customer inflicted'." Because those circles in the photos were clearly caused by glasses not being placed on coasters. Meaning that whoever in your family put those glasses down inflicted that damage.
It even tells you in the product details the wood is unfinished. Why would you put glasses with no coasters down on unfinished wood?
- Design is beautiful
- Refund and replace policy
- Support
No replacement parts for faucets
First, having worked for Restoration Hardware myself, you generally cannot add to an order. Yes, this is all about delivery fees but not just about charging more of them there is a lot that goes in to it.
Sometimes yes we can add to an order, it is however discouraged. Also "My husband shared this egregious event with the President of Restoration Hardware and received NO RESPONSE." Bwa-ha-ha-ha-ha!
Horrible quality, no installation instructions
Delivered damaged products. Failed to deliver a product. And tried to have us accept a product that was damaged
Restoration hardware printmakers bed and dressers
Terrible customer service!
Good product, AWFUL delivery company contract
Inferior quality
We just had the same experience... horrible!! Wish I'd read your review first!!
Horrible experience
Restoration Hardware - Negative Experiences with Product and Delivery
- Damage items
Restoration Hardware Customer Care Review
TORTURING ANIMALS??
- Cruelty to animals
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Both of my bathroom faucets from Restoration Hardware have problems with the handle valves to turn on and off the water. The parts must be plastic inside and are junk! Not happy!