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I ordered two products from RH:

Library Modular System with 2-Drawer File Cabinet:

Item #: 6102**** WOAK

and desk with three drawer file cabinet:

Item #: 6194**** WOAK

Both are new products to the RH lineup.

The file cabinets are designed for hanging file folders. However, the height of the drawer does not accommodate file folders with tabs on them. When the drawer is closed, the tabs come flying off because of inadequate clearance.

If you intend to use these for hanging file folders with tabs, you will be in for a surprise.

RH has agreed to refund me total cost plus shipping, but still, I now have to find a replacement product.

Location: Philadelphia, Pennsylvania

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Guest

So true!!! Wish I'd seen this before buying mine.

I can't return it because it was a warehouse purchase. It breaks the plastic tabs and knocks them right off!

Ugh...so frustrating!! Plus, there is is no lock on it.

Guest

What file size are you using? We are unable to find folders that fit the length correctly.

Guest

Hello there, I had the same problem with the Library Desk System and returned the entire set, the corner desk and extension, and the two drawer files and the lateral files. I was incredibly disappointed!

How can a company design a WORKING DESK SYSTEM that DOES NOT FIT standard file folders????? Do not buy these desks.

Guest

I have the same issue but I cannot get ANY return as I bought it at their warehouse sale. I bought independent file racks and it still doesn't work. The drawers were simply designed too shallow.

Guest

i guess the best solution is to buy independet hanging file folder racks that will sit at the bottom. This will allow for plenty of clearence at the top and you get to keep these great looking cabinets. Now....how to further fix this *** design from RH and find a way to lock these file cabinets....any ideas???

Guest

i have the same issue. Did they try to resolve this issue for you??

i cant beleive they made file cabinets that dont hold file tabs...clearly RH does not test their products before putting them on the market. I also bought the 2 drawer system and went it is completly full, the file rack bends back and forth because it is really really cheap!!! Really frustrating because i really like the cabinet and i need the space.

I may just try and cut the file rack holders further down so i can keep them and still be functional.

There is a least 2 inches below the files as they sit now. Makes no freaking sense!

Guest

Yep, gorgeous file cabinet but totally useless-re- no way to organize them. Rats!

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